1. Costs and times vary according to the Customer's location and the shipping method used.
2. Packages are generally dispatched within 2 days after receipt of payment and are shipped via Poste Italiane or UPS depending to the Customer's choice. In extraordinary cases, at the request of the Customer, you can add insurance or use different couriers for international shipments. However, will be charged an additional fee, so it is important to put forward a specific request before finalizing the order.
3. Shipping charges include the cost of packaging and postage. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group items into one order. We can not group two distinct orders placed separately, and each of them will be charged of shipping costs. The parcel will be sent out under the responsibility of the Customer.
4. In the case of international orders, there could be a customs charge. Customs fees or taxes, as well as import duties are charged when the package reaches the country of destination and are charged to the recipient. Unfortunately, these costs are not predictable from 54 Dean Street S.n.c. and may vary from country to country. For more information, we recommend you to contact the customs authorities of the country of destination.
5. It may happen occasionally and exceptionally that the shipping charges fixed by the Website does not cover the costs to ship the products and therefore 54 Dean Street S.n.c. may require an additional fee. The reasons may be different: the item is very heavy and consequently the shipping more expensive, or the item is of great value and 54 Dean Street S.n.c. considers necessary to adopt a method of shipment safer and more expensive. This request is subject to the approval of the Customer. In this case 54 Dean Street S.n.c. send you an e-mail. The Customer can accept or reject the additional costs. If additional shipping costs are accepted, the order will be handled and the Customer will receive a charge to the total amount of the order (the price of the product, the amount of the shipping charges and additional charges accepted). The product in this case will be sent. If additional shipping costs will be rejected, 54 Dean Street S.n.c. will inform the Customer about the cancellation of the order at no cost or charge to the Customer.